Return & Refund Policy – Elvoro Bags

We want you to love your Elvoro purchase. If you’re not satisfied, we’re here to help.

Returns:

  • Accepted within 14 days of delivery

  • Items must be unused, in original condition and packaging

  • Buyer is responsible for return shipping unless the item is defective

Non-Returnable Items:

  • Sale items

  • Used or damaged products

  • Customized bags

Refunds:

  • Processed within 5–7 business days after return approval

  • Refunded to the original payment method

  • Shipping fees are non-refundable

Start a Return:

Email info@elvorobags.com with your order number and reason.